Coronavirus Scheduling, Policies & Procedures

Dear Current & Prospective Patients in Portland and Seattle – updated on – 07/28/2020

Our office has re-opened, and is again providing all medical services and procedures.

Portland Clinic Hours:

Our clinic hours will continue to be reduced to 8 am – 5 pm Monday – Friday through August 28th, so that we can continue to implement the highest standards for policies & procedures in order to maximize staff & patient safety, & to prevent the spread of COVID-19.

Beginning August 31st, our office hours will return to our previous, normal scheduled hours of 7 am – 6 pm Monday – Friday.

Seattle / Renton Clinic Hours:

Seattle’s clinic hours have always been Monday – Friday 8 am – 5 pm and this will continue to be the case.

All patients who come to our office must be aware of, consent to, & follow all of our COVID-19 policies & procedures.

Requirements for Visiting Our Office

You must pass our screening questions over the phone prior to scheduling your appointment.

You may need to pass a second screening when we call you the day before your appointment.

You must agree to be patient and respectful, knowing we are doing our best to serve you.

You must complete our COVID-19 form online in Charm before scheduling an office visit.

You must attest in good faith that you’ve been practicing physical distancing since Mar 23rd.

You must attest in good faith that you’ve not felt ill in any way during the last three weeks.

You must wait in your car for our administrative staff to call you to give permission to approach.

You must wear a cloth covering over your nose & mouth while just outside or at our clinic.

You must know we’ll not give you a nose & mouth covering to wear at our office due to shortage.

You must truthfully answer screening questions before you enter our clinic.

You must allow our staff to check your temperature before you entire our clinic.

You must do your best to keep 6 or more ft away from other patients & from our staff.

You must not initiate approach towards any patients or staff to come within 6 ft of their person.

You must give our staff permission to come within 6 ft of your person if necessary.

You must know that you’ll not be permitted to enter our clinic if your temperature is elevated.

You must agree to contact our clinic immediately if you’re potentially ill with COVID-19.

Please be aware and please don’t take offense to the fact that our doctors and staff will be wearing N95 masks and face shields in the office.